Soho Top-up

Top-up your account and go cashless at the gyms.

  • Use your account to pay for all purchases at the gyms.
  • Simply ADD credit to your ACCOUNT and use your membership card to pay for your purchases each time you use the gym.
  • Our NEW secure online top-up is now available at sohogyms.com.

Secure, convenient and easy to use.

So Simple, So Safe, So Top-up?

Simply download the form here, complete and hand it back to a members of the Soho team. Or drop us an email to enquire further.

Soho Top-up Terms & Conditions

Using your Soho Top-Up account

  • Your Soho Top-Up account can only be used by the member who owns the account i.e. personal use only.
  • Your Soho Top-Up account can be used on any purchase at Soho Gyms such as cafe sales, retail items, membership charges and Personal Training.
  • Your Soho Top-Up account can only be used at Soho Gyms.
  • It is not a credit card, charge card or debit card.
  • Your Soho Top-Up account must either match or exceed the value to be purchased, any additional balance must be paid by cash, debit card or credit card at the time of purchase.
  • Before you can use our Soho Top-Up account you must sign these terms & conditions, confirm your personal details, update/add your photo to our systems (web cam shot taken at
    reception) and credit your account with funds.
  • Minimum £5.00 amount for any credit being added to a Soho Top-Up account.
  • Your balance can be checked at any time online or in any Soho Gyms Club. An email address is required to enable your online account access.
  • We will keep a record of all credits and transactions to ensure that this balance is correct at all times.
  • We can provide statements of itemised transactions from your Soho Top-Up account upon request. Itemised statements are always available at your online account.
  • You should keep your receipts and check your online statement to ensure that your account balance is correct.
  • All queries will be dealt with through the Club Manager.

Expiry

  • Your Soho Top-Up account does not have an expiry date.

Cancellation and Redemption

  • You have the right to cancel your Soho Top-Up account at any time.
  • You are also entitled to redeem at any time any unused stored value on your Soho Top-Up account provided there is no arrears on your membership account.
  • Any ‘reward’ cash that has been earned through our membership referral scheme has no transferable cash value, ie the ‘reward’ can only be used with the Soho Top-Up account. The ‘reward’ credit can be used as payment for cafe sales, retail, membership charges, etc immediately after your account is credited.
  • If you wish to cancel your Soho Top-Up account and/or obtain redemption of any credit outstanding, you must contact your Home Club. Cancellation is required in writing.
  • Any redemption payment amount will be paid to you by BACS (Bankers Automated Clearing System) within 21 days of your written request.
  • To enable us to comply with our legal obligations, we may need to carry out checks to verify your identity before processing a redemption request. We reserve the right to refuse to process any redemption request if you fail to assist with that verification process.